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HELP CENTER

We wanted to make investing in crypto accessible to as many people as possible, so the lowest minimum deposit required is now $100. Our platform is supporting investment by USDT and BTC.

What is the minimum investment I can make in a portfolio?

Will unused credits roll over to the next subscription period?

What happens when my referral credits reach $29.99 or more?

Can I edit or delete my referral links?

I referred someone, but I didn’t receive my credits. What should I do?

Will I be notified when someone signs up using my referral link?

How do I create a referral link?

What can I use the credits for? Are the credits transferable?

Can I refer myself or create duplicate accounts to earn credits?

Who is eligible to participate in the referral program?

What is Investy.ai's referral program? How does it work?

How can I start using Investy.ai’s VIP version and who should I contact?

How can I cancel the Investy.ai Pro plan?

What happens if I have issues making payments?

I’m currently using Pro strategies on my free trial. What happens when the trial expires?

Are there any other fees I should be aware of when signing up for Pro or higher?

Would I get refunded if I downgrade my plan from Pro to Free?

What would happen if I decide to downgrade to the free plan but have more than the maximum allowed funds?

Should I expect more returns if I have a premium account?

Will I be charged for using Investy.ai?

How do I upgrade to a premium account?

Where can I find for more information about Investy.ai and its technology?

How do I connect my APIs from sub-account?

How do I transfer assets between my sub-accounts and primary account?

How do I create a sub-account from Binance and manage them?

Who really owns crypto coins?

What is the difference between a centralized and decentralized cryptocurrency?

What is rebalancing?

What is reallocation?

What are the different types of cryptocurrencies?

How do cryptocurrencies work?

What is Investy.ai?

What is the minimum investment I can make in a portfolio?

How do I connect to start investing with Investy.ai?

How do I contact Investy.ai customer support if I have a question or concern?

How do I create a new account on Investy.ai?

Why do I need to verify my email address during registration?

How do I reset my password?

How do I enable SMS authentication for my account?

What cryptocurrencies does Investy.ai Portfolio support?

How is my portfolio performance calculated?

How often is my portfolio rebalanced?

How do I stop my portfolios in Investy.ai?

How does Investy.ai Portfolio ensure the security of my funds and personal information?

How do I connect to start investing with Investy.ai?

How do I stop my portfolios in Investy.ai?

How do I make my account more secure?

How can I setup SMS authentication for my account?

How do I change my username?

How can I change setting to receive Notifications that I want?

How can I change setting to stop receiving Notifications?

How can I clear the old Notifications in Notification Page?

How can I change setting to receive Email that I want?

How can I change setting to stop receiving Email?

Where do I view my investing portfolios' performance?

How can I see my performance break down by Portfolios which I have invested?

How can I see my performance break down by Exchanges which I have invested?

How can I see my performance break down by Assets which I have invested?

Where do I view history records of rebalance from my investing portfolios?

Where do I view history records of rebalance from my ended portfolios?

Where do I view history records of my created portfolios?

Where do I view history records of my ended portfolios?

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